Question 1

How do I get started with game server hosting?

Accepted Answer

Getting started is simple. Choose your game or service, select a server location, and follow the setup wizard. Your server is deployed instantly and ready in minutes.

Question 2

What kind of support do you provide?

Accepted Answer

We offer 24/7 technical support through Discord and our ticket system. Our expert team is always ready to help with configuration, performance optimization, and any technical issues.

Question 3

Can I modify server settings and configurations?

Accepted Answer

Yes. You have full control over your server through our intuitive control panel. Modify settings, install plugins and mods, and manage everything with ease.

Question 4

What payment methods do you accept?

Accepted Answer

We accept UPI and all major payment methods. Our billing system is secure and transparent, with no hidden fees.

Question 5

Do you offer DDoS protection?

Accepted Answer

Yes. All our servers come with enterprise-grade DDoS protection included at no extra cost, so your server stays online even during attacks.

Question 6

Can I upgrade, downgrade or cancel later?

Accepted Answer

Yes. Plans are month-to-month with no lock-in — upgrade, downgrade or cancel any time from the client area, and the change applies from your next billing cycle.

Question 7

What is your refund policy?

Accepted Answer

New services can be refunded within 24 hours of purchase if they haven't been actively used. Full details are on our Refund Policy page, or just ask us on Discord.

Question 8

Will you migrate my existing server for free?

Accepted Answer

Yes. Moving an existing server over is free — open a ticket on Discord with your current setup and our team will handle the transfer for you.